Harmony360 Portal Support Page
Welcome to the Harmony360 Wellness Support Center, your one-stop resource for all assistance related to your wellness journey. We’re here to help you make the most of your experience with Harmony360.
Contact Us
If you need support, reach out to us via the following:
Phone: (954) 652-1852
Email: support@harmony360wellness.com
Mailing Address:
242A Commercial Blvd,
Lauderdale-By-The-Sea, FL 33308
Frequently Asked Questions (FAQs)
1. How do I access my account?
Log in via our Portal Login Page using your registered email and password. Reset your password if needed using the “Forgot Password?” link.
2. How can I report an issue with my membership?
Submit your issue via email at support@harmony360wellness.com, and include your name, membership level, and a brief description of the issue.
3. How do I participate in events or courses?
Visit the Events Calendar on your dashboard or sign up for self-paced courses through the Library Section of the portal.
4. How do I unsubscribe from marketing emails?
You can unsubscribe by clicking the “Unsubscribe” link in any email or by updating your preferences in your Profile Settings.
5. How do I delete my account?
To permanently delete your account and all associated data, email us at support@harmony360wellness.com. Note: Certain legal retention periods may apply for medical records and other data.
Platform Features
- Gamification: Track your points, ranks, and achievements in real time.
- Personalized Wellness Plans: Access tailored plans aligned with your fitness, yoga, and mental health goals.
- Community Support: Engage with other members via forums, challenges, and group activities.
Support Hours
Our support team is available:
- Tuesday – Saturday: 10:00 AM – 3:00 PM EST
Legal Compliance
We are fully compliant with international data protection and privacy regulations, including:
- HIPAA: Ensuring confidentiality of your medical and wellness data.
- GDPR: Providing data access, portability, and deletion rights.
- CCPA: Respecting your privacy and data rights as a California resident.
For more information, review our Privacy Policy.
Cookie Policy
We use cookies to provide a seamless experience and improve our services. By continuing to use the Harmony360 Portal, you agree to our cookie use as outlined below.
Cookie Policy for Harmony360 Wellness
Effective Date: 05/15/2024
Last Updated: 12/03/2024
This Cookie Policy explains how Harmony360 Wellness, MEDS Clinic, and Mind’s Eye Day Spa (collectively “we,” “our,” or “us”) use cookies and similar technologies to collect and store information when you visit our website and app.
What Are Cookies?
Cookies are small files placed on your device to store information. They help us enhance user experience, improve functionality, and measure performance.
Why We Use Cookies
- Essential Cookies: Enable core functionality like login and account management.
- Analytics Cookies: Track site usage to improve user experience.
- Performance Cookies: Ensure smooth operation of interactive features like gamified points and achievements.
- Personalization Cookies: Remember your preferences and recommend tailored wellness activities.
Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect your ability to use some features of the platform.
Third-Party Tools
We use secure third-party tools (e.g., Google Analytics) to track performance metrics. These tools adhere to strict privacy standards, and your data is not shared without consent.
Updates to This Policy
This Cookie Policy may be updated periodically. Changes will be communicated on this page.
For any additional questions about our policies, contact us at:
support@harmony360wellness.com or
Phone: (954) 652-1852
We’re here to support your wellness journey every step of the way!