Privacy Policy Effective Date: 05/15/2024 Last Updated: 12/20/2024
Harmony360 Wellness, MEDS Clinic, and Mind’s Eye Day Spa (collectively, “we,” “our,” or “us”) prioritize your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. It also describes your rights and how you can exercise them.
Contact Information:
Address: 242A Commercial Blvd, Lauderdale-by-the-Sea, FL 33308 Email: info@harmony360wellness.com
- Purpose of This Policy This Privacy Policy outlines our data practices for the following:
- H360 Wellness Platform: A gamified wellness service with features like fitness tracking, rewards programs, and event calendars.
- H360 Portal Mobile App: Extending our platform services to a mobile audience.
- MEDS Clinic: Telehealth and in-person medical services.
- Mind’s Eye Day Spa: Spa and wellness services.
This policy complies with applicable laws, including GDPR, CCPA, HIPAA, and App Store/Google Play privacy standards.
- Data Collection and Use
2.1 What Data We Collect We collect data for account creation, service personalization, and legal compliance:
- Personal Information: Name, email, phone number, address, birthdate, gender.
- Health Data: Weight, fitness progress, medical records, and health goals (if provided).
- Payment Information: Credit card or banking details used for billing.
- Device Information: IP address, browser type, and app usage logs.
- Cookies and Tracking Data: Analytical and performance metrics (see Cookies section).
2.2 Why We Collect Data We use your data to:
- Provide core services like fitness tracking and telehealth appointments.
- Personalize app features and wellness recommendations.
- Process payments securely.
- Comply with regulatory requirements, including healthcare standards (e.g., HIPAA).
- Prevent fraud and enhance security.
- Data Sharing and Third-Party Access
3.1 Who We Share Data With
- Service Providers: For secure payment processing, cloud hosting, analytics, and SMS/email communication.
- Healthcare Professionals: For telehealth services via MEDS Clinic (subject to HIPAA regulations).
- Wellness Partners: Fitness coaches, dieticians, or other professionals upon user consent.
- Legal Entities: To comply with legal requests, subpoenas, or regulatory inquiries.
- Corporate Acquirers: In the event of mergers, acquisitions, or asset sales.
3.2 Data Sharing Limitations We will not sell, lease, or rent your personal data. Any data shared will be for specific and lawful purposes outlined in this Policy.
- Retention and Security
4.1 Data Retention
- Personal Data: Retained for as long as your account is active or as legally required.
- Medical Records: Retained as mandated by healthcare laws (e.g., HIPAA).
- Event Logs: Retained for diagnostic and security purposes (e.g., identifying misuse).
4.2 Security Measures
- Encryption: Data is encrypted both in transit (SSL) and at rest.
- Access Controls: Limited access to authorized personnel with audit trails.
- Incident Response: Policies to detect and respond to data breaches promptly.
- Cookies and Tracking We use cookies and tracking tools for:
- Session Management: To authenticate and maintain user sessions.
- Performance Metrics: To improve app reliability and scalability.
- Personalization: To recommend events, rewards, or wellness activities.
You can manage cookies via browser settings.
- User Privacy Rights – https://h360.harmony360wellness.com/privacy-choices/
6.1 Access and Portability You can request a copy of your personal data and a machine-readable format by contacting info@harmony360wellness.com.
6.2 Correction and Deletion You may correct inaccuracies or request data deletion:
- Log in to your account for basic updates.
- Email us for account deletion (note: legal retention periods apply).
6.3 Opt-Out Rights
- Marketing emails: Click “Unsubscribe” in the footer of any marketing email.
- Data processing: Revoke consent for non-essential data processing.
6.4 Additional Rights for EU Users
- Right to Object: Object to data processing for legitimate interests.
- Right to Restrict: Restrict data processing under specific circumstances.
- Children’s Privacy The Platform is not designed for children under 13. If you believe we have collected data from a minor, contact us immediately.
- International Compliance
8.1 GDPR (EU)
- Legal Basis: Data is processed under consent, contract, or legitimate interest.
- Cross-Border Transfers: Protected by Standard Contractual Clauses (SCCs).
8.2 CCPA (California) California residents have the right to request:
- Data Access: A summary of data collected in the past 12 months.
- Data Deletion: Permanent erasure of collected data.
- Mobile App-Specific Practices
9.1 Data Encryption All data collected by the app is encrypted during transit (SSL/TLS).
9.2 Push Notifications The app uses push notifications for:
- Event reminders.
- New wellness challenges or updates.
Opt-out via app settings if desired.
9.3 Tracking and Advertising The app does not track users across third-party apps or websites.
- Account Deletion
10.1 How to Delete Your Account
- In-App Option: Navigate to Membership Account and scroll to bottom of page and click Delete Account to delete your account directly in the app. This will permanently delete your account and associated data, including wellness points, achievements, and progress tracking.
- Website Option: Visit https://h360.harmony360wellness.com/membership-account/membership-cancel/ to initiate account deletion.
10.2 Data Retention Policy Certain data may be retained as required by law or regulatory compliance (e.g., medical records for healthcare services via MEDS Clinic).
10.3 Subscriptions Deleting your account does not automatically cancel any active subscriptions managed through Apple or Google. Manage subscriptions via:
- Apple: https://apps.apple.com/account/subscriptions
- Google: Google Play subscription settings.
10.4 Confirmation and Timing
- Deletion requests are processed within 7 business days.
- You will receive confirmation once your account and data have been deleted.
- For data requiring legal retention, we will inform you of the extended timeline.
- Updates to This Policy This Privacy Policy may be updated periodically. Changes will be communicated via email and on our website.
- Contact Information Harmony360 Wellness Address: 242A Commercial Blvd, Lauderdale-by-the-Sea, FL 33308 Email: info@harmony360wellness.com
Addendum: Apple TV Privacy Policy
Effective Date: 05/15/2024 Last Updated: 12/20/2024
This addendum outlines specific privacy practices for users accessing the H360 Portal on Apple TV. These provisions complement our full Privacy Policy and address Apple TV-specific privacy features, including app tracking, data access, and analytics.
App Tracking on Apple TV
- User Control: Manage app tracking preferences directly through Apple TV settings.
- Transparency: H360 Portal only tracks user activity for core functionality (e.g., live events, wellness progress).
Data Access on Apple TV
- Adjusting Permissions: Restrict the H360 Portal’s access to location data, photos, or other permissions via Apple TV settings.
Analytics Data
- Apple Analytics: Anonymized data collection for service improvements.
- Developer Analytics: Aggregate usage data without personally identifiable information.
User Rights for Apple TV All user rights outlined in the main Privacy Policy, including access, correction, and deletion, apply equally to users accessing the H360 Portal on Apple TV.
For questions about privacy settings on Apple TV, contact us via email at info@harmony360wellness.com or call 954-652-1852.